Technical Support

Frequently Asked Questions:


Can Loft Roll be used in my stud wall or in between rafters?

No, Loft Roll is only designed for use on horizontal applications i.e. as ceiling insulation in cold ventilated roofs.  Loft Roll is a lightweight product designed for optimum thermal performance and ease of application, as such it will not withstand the forces of gravity when installed vertically, nor does it offer any “friction fit” properties.


How do I cut Loft Roll?

Knauf Insulation Loft Rolls are available as “Combi Cut” for ease of application, however if sizes do not match requirement then the whole roll can be cut when in the pack using an insulation saw or sharp knife with a plain or serrated edge.


What is the thermal conductivity of Acoustic Roll?

Acoustic Roll is not assigned a discrete thermal conductivity as it is produced to meet the min 10kg/m3 as per building regulations. If a thermal requirement is also requisite other Knauf Insulation products that meet the minimum density requirements can be used. Contact our Technical Services Team for further information on +44 (0) 1744 766 666

Note: for Robust details certain density criteria above the minimum may be required to achieve compliance.


Why do you not declare the density of some of your products?

Knauf Insulation products purposed primarily for thermal insulation are manufactured to meet the requirements of the relevant harmonized standard, and as such density is not declared characteristic. In the case of thermal performance density alone is not a parameter that will relate directly to R or K value. This is the case as each product is designed not only for thermal performance but also for suitability in the application intended, where a product is like to be used for Acoustic insulation as well as thermal we do confirm the minimum density. Please contact our Technical Services Team for further information on +44 (0) 1744 766 666


What is meant by reaction to fire?

REACTION TO FIRE is the inherent combustibility of a material.  


What does Euroclass A1 mean?

Euroclass A1 means that products meet the highest possible level of non-combustibilty for thermal insulating products when classified to BS EN 13501-1, this classification is a requirement of the relevant harmonized standard as a part of CE marking. A1 means that the product has an extremely low amount of combustible material within it and therefore will not contribute to a developing fire in terms of adding fuel


What is the difference between reaction to fire and fire resistance?

REACTION TO FIRE is the inherent combustibility of a material  

Fire resistance relates to the ability of a built system or element of a building to resist the effects of a developed fire, fire spread and more importantly allow occupant escape and safety. It takes into account how; the system maintains its structure as a loadbearing elements prevents the spread of the fire and provides protects adjacent spaces or buildings from the heat of the fire.